We appreciate the trust you place in us when sharing your personal data. The security of that data is very important to us.
This policy explains how we collect and use your personal information and who we share it with and will also explain what rights you have with regards to your personal data and how you can exercise those rights.
Bunzl Rafferty Hospitality Products,
For the purposes of the General Data Protection Regulation Bunzl Rafferty Hospitality Products, is the data controller. This means that Bunzl Rafferty Hospitality Products, determines what data is collected, how this data is going to be used and how this data is protected.
Our registered office address is:
Bunzl UK Limited trading as Bunzl Rafferty Hospitality Products,
Registered address for Bunzl UK Limited
45 Seymour Street
London W1H 7JT
If you have questions about how we process personal data, or would like to exercise your data subject rights, please email us at firstname.lastname@example.org or write to us at the address above.
Bunzl Rafferty Hospitality Products
It also includes personal data that is collected through our websites, by telephone, through LiveChat and through any related social media applications.
We collect personal data from you for one or more of the following purposes:
In addition, to ensure that each visitor to any of our websites can use and navigate the site effectively, we collect the following:
In section 10 below, we identify your rights in respect of the personal data that we collect and describe how you can exercise those rights.
We believe that it is in our legitimate interests, or is necessary for the performance of a contract, to collect and use personal information to operate our business and to provide a service that you have requested. In some cases, we may be under a legal duty to use or disclose personal information, for example to comply with a request from an official body.
When we process on the lawful basis of legitimate interest, we apply the following test to determine whether it is appropriate:
The purpose test – is there a legitimate interest behind the processing?
Necessity test – is the processing necessary for that purpose?
Balancing test – is the legitimate interest overridden, or not, by the individual’s interests, rights, or freedoms?
We may share your personal information, but this will be done on a ‘need to know’ basis and only where it is necessary to do so or where we are required to share information. Such as our professional advisors and service providers including:
We may also share personal information:
We aim to put the necessary safeguards in place to ensure that personal information that the company is legally responsible for remains properly protected and is used appropriately when in the hands of a third party.
We are a global organisation and use third parties located in other countries to help us run our business. This includes countries outside the European Union ("EU") and to countries that do not have laws that provide specific protection for personal data. We have taken steps to ensure all personal data is provided with adequate protection and that all transfers of personal data outside the EU are done lawfully. Where we transfer personal data outside of the EU to a country not determined by the European Commission as providing an adequate level of protection for personal data, the transfers will be under an agreement which covers the EU requirements for the transfer of personal data outside the EU.
We will take steps to keep your information for only as long as is necessary for our business needs and in compliance with any legal or regulatory duties to retain personal information for a particular period. However long we retain personal information for, we will make sure it is subject to appropriate security.
We have what we believe are appropriate security controls in place to protect personal data. Risk assessment, including assessing risks to the rights and freedoms of data subjects, is at the heart of our Information Security Management System. We do not, however, have any control over what happens between your device and the boundary of our information infrastructure. You should be aware of the many information security risks that exist and take appropriate steps to safeguard your own information. We accept no liability in respect of breaches that occur beyond our sphere of control.
As a data subject whose personal information we hold, you have certain rights. If you wish to exercise any of these rights, please email email@example.com or use the information supplied in the Contact Us section below. To process your request, we will ask you to provide a valid form of identification for verification purposes. Your rights are as follows:
You are never required to provide personal information to us, but you may need to do so when you enter into a contract for the provision of our services or products. We will not be able to provide our services or products unless you provide us with the personal information, we need to do so.
In addition, you will be required to provide certain personal information if you contact us to exercise your rights under GDPR as set out in section 10.
We carry out automated decision-making when you use our website. This involves providing content to you based on your online behaviour. This allows us to display content that is relevant to you.
Yes, we may use your personal information to carry out marketing, but we aim to only contact people who want to receive marketing. If you object to marketing – whether electronic or otherwise – please let us know and we will stop contacting you.
Alternatively, you can contact us at the following postal address:
Bunzl Rafferty Hospitality
35 Moy Road
Should you wish to discuss a complaint, please feel free to contact us using the details provided above. All complaints will be treated in a confidential manner.
Should you feel unsatisfied with our handling of your data, or about any complaint that you have made to us about our handling of your data, you are entitled to escalate your complaint to a supervisory authority within the European Union. For the UK: ICO (Information Commissioner’s Office), which is also our lead supervisory authority. Its contact information can be found at https://ico.org.uk/global/contact-us/
This policy was last updated 28 September 2020.